Cox Ice Storm Refund

[DwnTwnTul]

Call 806-6000 to request a refund due to the ice storm.  I've heard of refunds ranging from $17 - $48.

[sgrizzle]

They should refund a prorated rate based on how long you were out. Based on that I might only be due around $7.

[cannon_fodder]

They do and they did.  Prorated by how long you were out.

I thought we went over this a couple times already?

[TheTed]

How am I to know if my cable was working during the time I had no power?

[cannon_fodder]

I told them mine was not.  They gave me a credit.

[jne]

My cable/internet was out long before my power and loooong after.  I think we had around $70-$80 credited.

[spoonbill]

Just called.  They gave me credit for 4 days.  

I should have told them that due to the writer's strike, I haven't been happy with my cable service and requested a few more days.