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April 18, 2014, 03:02:30 am
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Author Topic: Pikepass "Violation Toll"  (Read 2570 times) Share
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patric
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« on: August 12, 2008, 02:04:19 pm »

Looking at my pikepass statement, I found a charge for a "violation toll" associated with a turnpike on the other side of the state that I didnt use (and havent driven on in several years).

It appears to be some sort of fine automatically deducted from my account, which might be a violation of due process (or a failed attempt at streamlining ticketing).

Anyone have any experiences with this?
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sgrizzle
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« Reply #1 on: August 12, 2008, 02:25:53 pm »

I haven't had that but generally pikepass customer service understands some things slip by and they correct them.
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joiei
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« Reply #2 on: August 12, 2008, 02:26:27 pm »

Call them and talk to them.  I got them to remove a toll I did't make just by calling, explaining the situation to the phone person and they removed the toll.  I tried to be nice and not yell at them or anything.
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rwarn17588
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« Reply #3 on: August 12, 2008, 04:15:02 pm »

Call them up. They're pretty good about fixing things quickly.
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« Reply #4 on: August 12, 2008, 04:27:09 pm »

Yeah they've fixed several of my pike pass "violations".


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Townsend
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« Reply #5 on: August 13, 2008, 10:13:13 am »

Patric, they fix it?
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sauerkraut
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« Reply #6 on: August 14, 2008, 10:52:20 am »

Could be a computer glitch or something like that. I hate toll roads.
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patric
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« Reply #7 on: August 15, 2008, 10:37:42 am »

Im on the road now, but Ill give them a call.
Curious to see if this was isolated or not, considering they are expanding pikepasses to other purposes.
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zstyles
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« Reply #8 on: August 18, 2008, 12:00:32 pm »

I have noticed on my statement that when I exit at the same location everyday after work It will be a .40 charge..and other times a .75 charge...it was more than once on the statement...am calling
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Red Arrow
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« Reply #9 on: August 18, 2008, 12:29:03 pm »

quote:
Originally posted by zstyles

I have noticed on my statement that when I exit at the same location everyday after work It will be a .40 charge..and other times a .75 charge...it was more than once on the statement...am calling



Look to see if the pass correctly identified both the entry and exit locations. If it missed one, it will assume a distance to charge you.  Pike Pass people have always been good about correcting that.
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