I heard TNT sold out to a company located outside of Oklahoma and will be moving the monitoring away from Tulsa. Sorry for lack of details. Can anyone confirm?
Yes, TNT is now located in Texas, I believe San Antonio. All monitoring is done in Texas. The guy that started it, Tim Carpenter, faked his own death in Arkansas... interesting story. He started TNT here in Okla, was a marketing genius so grew it quickly, then sold it 2 months ago (~8 million!). Oh...found a link to the story! It's interesting:
http://ozarksangel.blogspot.com/2005/07/self-abduction-of-tim-carpenter.htmlI'm a fan of Guardian since their monitoring centers are both in Tulsa, well one in Owasso and one in Tulsa.
When I personally decided to get a security system, I just compared ADT, Guardian, and Holders. Met with all 3, didn't sign anything until after meeting with all 3, and chose Guardian based on up-front and per month pricing. Also I like the fact I can call the techs that installed my security system at any time, its not an 800 number, I get one of the two guys that installed it.... With ADT he was going to give me an 800 number...everyone knows how those operate. Also, based on the sheer size of ADT, their response times are slower than most of the smaller places... Every time I've accidentally set mine off I get a call within 30 seconds.
I personally went with All Tech (a rep of Guardian), if interested just do a search for All Tech security Tulsa. Their number pops up.
When choosing an alarm company, when you interview the prospective sales/installer person..... here's a suggested list of questions:
If the service agreement is 3 years, what happens if we sell the house?
What initial costs are there, including equipment, installation, and police dept registration?
Does this installation include a glass break in every room of the house? Or is it motion detected? Also make the quote include the door to the garage, as well as front and back doors.
What is the average response time?
Does the security system include smoke detectors?
Once the contract is up, can the equipment be used as a stand-alone alarm…. Meaning the contract is complete, we are not paying the $35-41 a month, will an alarm still sound but the police will not be notified?
How long has the salesperson been with ADT/Holders/Guardian?
If I were to call in with questions, do I get an automated response or a live person? Where is this person? Oklahoma or nationwide? How long is the typical wait time if its an automated system. And... prove it.... have the sales person give you the number, call it...see first-hand.
Does the monthly price include cell phones? Meaning we don’t have a land-line, a cell phone will be the point of contact if the alarm goes off.
Who has access to my pin number? How do I know it's secure?