bitc#es working there I've ever seen. Feel the negative energy that seeps out of the workers. I actually dread going there. In the last 3 years I've worked downtown, I'd say I go in there about 2-3 times a year and only because it's conveniently located to where I work. And it's not all of the clerks because in fairness, I have come across 1 or 2 who are pleasant.
I too, work for government. I at least have the knowledge to push through whatever (pain or misery) I may be feeling and try to always answer the phone with a smile or return politeness to a client who is trying to be kind and respectful. These women do not deal with nearly the same volume of people as other government workers - the place is always empty! I'm almost certain their pay is fair and benefits, kick a$$. I don't get it. I'm not sure if they just need a refresher on basic mannerism skills or what. They seem to have a perma-V between their eyes and when I do hear them speak with respect, it sounds watered-down and condescending. I would be shocked if I ever saw one of them smile. They need lessons in unwrinkling the V to at least form some sort of horizontal line.
At about 4 pm yesterday I went in there and literally felt like I had to gear myself up to, first approach the clerk with a smile and a hello. And no, my smile and hello was not returned. There was 1 other customer around. After the clerk cut me off and 'barked' that I had the wrong label, (my apologies!) my thought process was to still be as kind to her as possible. And so I was. That made things worse because as I told her, "Thank you very much, Ma'am", she angrily went, "Hmmm" and rolled her eyes at me! What the?? I will inconvenience myself and go elsewhere next time.
Yet another reason this hideous building should be torn down and replaced with something useful...
It's not just the downtown location either...
All locations are bad, but this one is definitely worse.
Granted, it seems like 50% of their customers are homeless picking up their government assistance checks.
Has the alpha bitc# left/retired/quit?
I haven't seen her for several months and IMO the place has improved considerably.
We went over this before right?
If I remember right, a number of us tried to find some sort of contact number/email and they all hit dead ends.
Shoot, next time raise your voice to a near yell but be pleasant. The whole conversation just raise your voice. See if it gets a different reaction. If it doesn't, yell "ARE YOU HAVING A BAD DAY? IT SURE SEEMS LIKE YOU'RE HAVING A BAD DAY." At least you'll feel better.
I'll try it next time I need a post office...sometime within the next year or so.
What's a post office?
Quote from: Townsend on March 09, 2011, 09:14:25 AM
Shoot, next time raise your voice to a near yell but be pleasant. The whole conversation just raise your voice. See if it gets a different reaction. If it doesn't, yell "ARE YOU HAVING A BAD DAY? IT SURE SEEMS LIKE YOU'RE HAVING A BAD DAY." At least you'll feel better.
I hope that person doesn't "go postal" on you when you try to embarrass them.
Quote from: Red Arrow on March 09, 2011, 09:50:03 AM
I hope that person doesn't "go postal" on you when you try to embarrass them.
Yeah, they might refuse to...not really sure what I'd need them to do actually...
Quote from: tulsagrrl on March 09, 2011, 03:24:42 AM
bitc#es working there I've ever seen. Feel the negative energy that seeps out of the workers. I actually dread going there.
http://www.tulsanow.org/forum/index.php?topic=12009.0
This one skinny woman (possibly a supervisor or seniority holder) was so consistently bad as to make me avoid the PO alltogether. No way to complain, though, postmasters apparently dont use phones or Email.
I shipped a package out last Wednesday evening just before closing and the person that helped me was very pleasant.
Their attitudes don't seem that bad to me most of the time. It's just the incredible, glacial slowness with which they move that irritates me.
Nearly every person in front of me in line requires the one worker to make a 10-minute trip somewhere in the back rooms of that building. You know they have way too many workers standing around doing nothing, but that doesn't translate into speed of service.
And the fact that they have zero vending machines means you have to wait in this incredibly slow line for every little thing. I complained once about the lack of vending. They say it's because homeless people ruin them. Not sure why they can't at least put vending machines in the counter area and lock it after business hours, at the very least.
If I want to do anything after hours, I end up going to the one near 15th/Lewis, because that one has stamp vending and one of those box shipping machines.
Don't get me started on mail holds. Every single time I fill out a mail hold, they screw it up. They do deliver my mail hold form at the end of the time. Or they just never resume delivery until I play phone tag several times. One of those instances involved a carrier calling me at 5am to ask if I wanted my mail resumed.
Quote from: Conan71 on March 09, 2011, 09:18:12 AM
What's a post office?
It's the organization that delivers my Netflix discs.
Quote from: nathanm on March 09, 2011, 07:08:44 PM
It's the organization that delivers my Netflix discs.
Delivers bills to me. :(
Quote from: Red Arrow on March 09, 2011, 07:14:39 PM
Delivers bills to me. :(
I try not to think of those except on bill paying day.
Quote from: nathanm on March 09, 2011, 07:15:47 PM
I try not to think of those except on bill paying day.
Mine arrive staggered enough that I have a couple of bill paying days.
I went to that post office once at lunch and there were a bunch of people in line. Only one window was open even though I saw at least 3 people there. The line didn't move for 15 minutes and one of the guys mumbled something and went to leave and the lady at the window yelled "excuse me" or something like that. He came back and one of the other ladies got him what he needed right away. I think it took like 30 minutes or more to ship my package.
The postal carrier in my neighborhood always gives my mail to my neighbors and gives me theirs. Sometimes the neighbors will come bring it to me or I will see "wrong address" written on my mail a lot. Then I get my neighbors mail all the time and I leave it in the mailbox with the flag up but they never take it unless I leave a giant note on it. I complained to the supervisor at the post office and she said she would take care of it but didn't ask for any of my information. I asked her if she needed my name, address, and phone number and I bet she pretended to write it down. Nothing has changed.
We need to abolish the governement postal system and let private industry take over. The post office is losing billions and they have to advertise to get people to use them instead of UPS or someone else. Our tax dollars are going to advertise a wasteful and failing government organization.
Quote from: OpenYourEyesTulsa on March 10, 2011, 12:46:15 PM
I went to that post office once at lunch and there were a bunch of people in line. Only one window was open even though I saw at least 3 people there. The line didn't move for 15 minutes and one of the guys mumbled something and went to leave and the lady at the window yelled "excuse me" or something like that. He came back and one of the other ladies got him what he needed right away. I think it took like 30 minutes or more to ship my package.
The postal carrier in my neighborhood always gives my mail to my neighbors and gives me theirs. Sometimes the neighbors will come bring it to me or I will see "wrong address" written on my mail a lot. Then I get my neighbors mail all the time and I leave it in the mailbox with the flag up but they never take it unless I leave a giant note on it. I complained to the supervisor at the post office and she said she would take care of it but didn't ask for any of my information. I asked her if she needed my name, address, and phone number and I bet she pretended to write it down. Nothing has changed.
We need to abolish the governement postal system and let private industry take over. The post office is losing billions and they have to advertise to get people to use them instead of UPS or someone else. Our tax dollars are going to advertise a wasteful and failing government organization.
Ahh, but think how much that government subsidized loss saves you on your eBay purchases sent in Postal Priority flat rate boxes ;)
Oh, and expect one of the big government libs to be stopping by anytime to explain that a few billion in losses is no big deal. It's not like it all adds up or anything.
When Netflix goes 85% online and some of our local service providers finally offer online billing I can go without USPS.
I read the local over-reaction to some of our post offices closing though so I'm not sure that'll happen any time soon. Apparenly it's an attack on the poor.
Quote from: Townsend on March 10, 2011, 01:01:56 PM
When Netflix goes 85% online and some of our local service providers finally offer online billing I can go without USPS.
You can pay anyone via your bank's online banking. If your payee doesn't support electronic payments. Billpay will send them a check. Of course.. you'll still get the bill/statement via the mail..
Quote from: BKDotCom on March 10, 2011, 01:25:04 PM
Billpay will send them a check.
Delivered by USPS.
QuoteYou can pay anyone via your bank's online banking.
I do. Still alot of USPS getting their fingers in there until all of them can do electronic transfers.
Quote from: Conan71 on March 10, 2011, 12:51:07 PM
Ahh, but think how much that government subsidized loss saves you on your eBay purchases sent in Postal Priority flat rate boxes ;)
Oh, and expect one of the big government libs to be stopping by anytime to explain that a few billion in losses is no big deal. It's not like it all adds up or anything.
Nope, I don't care about USPS...I rarely use it.
Time to spin it off and privatize, stop subsidising it and let the postage float to the appropriate market rate. Government agencies that use the mail can have the various carriers bid for their business (which should cost less overall then the subsidies).
Little dude with glaases at Utica Square is nice.....
Quote from: Breadburner on March 10, 2011, 02:40:37 PM
Little dude with glaases at Utica Square is nice.....
They were always pleasant but it's been years.
Quote from: carltonplace on March 10, 2011, 02:30:02 PM
Nope, I don't care about USPS...I rarely use it.
Time to spin it off and privatize, stop subsidising it and let the postage float to the appropriate market rate. Government agencies that use the mail can have the various carriers bid for their business (which should cost less overall then the subsidies).
Of course, you realize that would be regressive and would squeeze grandma and grandpa so tight they'd need to start eating Alpo, right?
Quote from: Conan71 on March 10, 2011, 03:15:07 PM
Of course, you realize that would be regressive and would squeeze grandma and grandpa so tight they'd need to start eating Alpo, right?
Guess they should've saved better for retirement, right?
Quote from: carltonplace on March 10, 2011, 02:30:02 PM
Nope, I don't care about USPS...I rarely use it.
Time to spin it off and privatize, stop subsidising it and let the postage float to the appropriate market rate. Government agencies that use the mail can have the various carriers bid for their business (which should cost less overall then the subsidies).
There's one big reason why the post office loses money: universal service. There are places in this country where neither UPS nor FedEx will deliver a letter or package for any amount of money. It never ceases to amaze me that people think that we can just leave part of our society behind like that. What's next? Cut off the phone service to people who don't live within a mile of town? After all, USF fees go largely to pay for those people's service.
Also, we should note that the USPS uses private carriers to schlep mail across the country already, yet they're still losing money. A lot of money. Mostly thanks to decreasing mail volume and, just as importantly, ever increasing fuel prices.
Just double the cost of sending advertisements and the USPS will be operating in the black in no time. Either that or the ads will drop in half. Either way it's win win
Quote from: custosnox on March 11, 2011, 07:34:52 AM
Just double the cost of sending advertisements and the USPS will be operating in the black in no time. Either that or the ads will drop in half. Either way it's win win
Hopefully the latter.
Quote from: custosnox on March 11, 2011, 07:34:52 AM
Just double the cost of sending advertisements and the USPS will be operating in the black in no time. Either that or the ads will drop in half. Either way it's win win
Best idea ever!