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Talk About Tulsa => Other Tulsa Discussion => Topic started by: TUalum0982 on August 12, 2009, 11:31:37 AM

Title: Whats in it for the Banks??
Post by: TUalum0982 on August 12, 2009, 11:31:37 AM
We bank with several diff banks in town (BOK, IBC, and Chase).  I was at a Chase branch earlier this week making a deposit and paying our house payment and was surprised that I was almost "harrassed" into signing up for their FREE online bill pay service and the chance to get one of my bills paid by Chase every day.

This had me thinking, why are they pushing this so much?  I have never felt pressured or hassled at any other bank before, so why now?  I don't know if the other banks do it or not but has anyone else had this experience?

Is there any gain to the bank for me paying my bills from their website then the individual companies website that I am trying to pay?

The branch manager says they send over an electronic payment and if for some reason an electronic payment can't be made, they will mail a check or money order for that amount and pay the postage.  Seems kind of odd to me since this ends up costing them money in the long run.

Am I missing something here??

Title: Re: Whats in it for the Banks??
Post by: BKDotCom on August 12, 2009, 11:48:27 AM
The thinking is that once you've signed up for such services it adds to the hassle of changing banks.

The reason you got hassled so much is probably because the employee gets some sort of credit for each product they sign you up for (even if you don't end up using it and end up costing the bank money.)

I will say that it's much handier to have an all-in one place to pay bills (rather than doing it through all the separate websites).

Just as there's no free parking, there's no free billpay.   The bank is most likely paying a vendor a couple of bucks per month per user.   (note:  the bank doesn't print/mail the check, the vendor does)

Electronic statements (rather than mailing you statements) is cost saving for the bank.
Mailing stuff is expensive.
Title: Re: Whats in it for the Banks??
Post by: FOTD on August 12, 2009, 11:49:18 AM
Quote from: TUalum0982 on August 12, 2009, 11:31:37 AM
We bank with several diff banks in town (BOK, IBC, and Chase).  I was at a Chase branch earlier this week making a deposit and paying our house payment and was surprised that I was almost "harrassed" into signing up for their FREE online bill pay service and the chance to get one of my bills paid by Chase every day.

This had me thinking, why are they pushing this so much?  I have never felt pressured or hassled at any other bank before, so why now?  I don't know if the other banks do it or not but has anyone else had this experience?

Is there any gain to the bank for me paying my bills from their website then the individual companies website that I am trying to pay?

The branch manager says they send over an electronic payment and if for some reason an electronic payment can't be made, they will mail a check or money order for that amount and pay the postage.  Seems kind of odd to me since this ends up costing them money in the long run.

Am I missing something here??



Banksters.....remember that. Their game has changed. They are now directly screwing "customers" instead of just the taxpayers. Chased sucks and Skank of America is no better.

You can rest assured that the banksters will lie, cheat and deceive you. Do not be surprised if hackers steal your money and the banksters jack you around to recover it.

After noticing Chased charged me $40 late fee for a check mailed 7 days prior, the card got cancelled after 25 years. Before, it was easy to get the charge reversed. Now, it's a sea of red tape. The bank can delay receipt to increase their take. It use to be when the mail service stamped your payment envelope that was the date paid. Now it's when they say when the bank received it is the same as when you sent your payment in....and make sure when you cancel your card that the banksters register this is at the customers request to protect your credit score.

Be careful. A second wave will come and make sure the bank is safe. It's a whole new ball game thank you bank deregulation (Phil and Windy Graham et al) failure.
Title: Re: Whats in it for the Banks??
Post by: rhymnrzn on August 12, 2009, 06:55:05 PM
I walk into the bank check in hand, to mosey over my meager means, and I find they went leaps and bounds to redecorate the once content-to-be banking hall, and lo and behold they now feature not one plasma screen for useless advertising, but a grand display consisting of eight large plasma screens.  It is a mockery.

Watch out for how wild they seek to get with rfid's, and playing about with the standards, as cash comes to its end.  They like to meddle with the weights of the balances balances as it is, and prove to never be content with such things as they have, wandering with desires.
Title: Re: Whats in it for the Banks??
Post by: Hoss on August 12, 2009, 07:21:26 PM
Quote from: rhymnrzn on August 12, 2009, 06:55:05 PM
I walk into the bank check in hand, to mosey over my meager means, and I find they went leaps and bounds to redecorate the once content-to-be banking hall, and lo and behold they now feature not one plasma screen for useless advertising, but a grand display consisting of eight large plasma screens.  It is a mockery.

Watch out for how wild they seek to get with rfid's, and playing about with the standards, as cash comes to its end.  They like to meddle with the weights of the balances balances as it is, and prove to never be content with such things as they have, wandering with desires.

Please, keep editing...
Title: Re: Whats in it for the Banks??
Post by: rhymnrzn on August 12, 2009, 07:22:10 PM
God bless you.
Title: Re: Whats in it for the Banks??
Post by: Hoss on August 12, 2009, 07:23:18 PM
Quote from: rhymnrzn on August 12, 2009, 07:22:10 PM
God bless you.

Did someone sneeze?
Title: Re: Whats in it for the Banks??
Post by: rhymnrzn on August 12, 2009, 07:32:52 PM
No, I thought I was done editing: what was your point?  Or do you just want to criticize me for adjusting my entry?  I'll try and be more carefull.
Title: Re: Whats in it for the Banks??
Post by: TUalum0982 on August 13, 2009, 05:57:30 AM
Quote from: rhymnrzn on August 12, 2009, 06:55:05 PM
I walk into the bank check in hand, to mosey over my meager means, and I find they went leaps and bounds to redecorate the once content-to-be banking hall, and lo and behold they now feature not one plasma screen for useless advertising, but a grand display consisting of eight large plasma screens.  It is a mockery.

Watch out for how wild they seek to get with rfid's, and playing about with the standards, as cash comes to its end.  They like to meddle with the weights of the balances balances as it is, and prove to never be content with such things as they have, wandering with desires.

I will be honest...I like to think that once I read something, I can comprehend it as well.  I am having a hard time understanding the 2nd paragraph in your post.  Not trying to bash you, but it doesn't make much sense, and I think thats what Hoss was probably referring to.  Not trying to speak for him, but I don't think I am the only one who can't make it out clearly.
Title: Re: Whats in it for the Banks??
Post by: Wilbur on August 13, 2009, 06:09:29 AM
Quote from: TUalum0982 on August 12, 2009, 11:31:37 AM
We bank with several diff banks in town (BOK, IBC, and Chase).  I was at a Chase branch earlier this week making a deposit and paying our house payment and was surprised that I was almost "harrassed" into signing up for their FREE online bill pay service and the chance to get one of my bills paid by Chase every day.

This had me thinking, why are they pushing this so much?  I have never felt pressured or hassled at any other bank before, so why now?  I don't know if the other banks do it or not but has anyone else had this experience?

Is there any gain to the bank for me paying my bills from their website then the individual companies website that I am trying to pay?

The branch manager says they send over an electronic payment and if for some reason an electronic payment can't be made, they will mail a check or money order for that amount and pay the postage.  Seems kind of odd to me since this ends up costing them money in the long run.

Am I missing something here??



It is WAY cheaper for a bank to deal with electronic transfers than deal with a paper check.  I doubt your bank knew you were paying your bills through the other businesses web sites.

Most banks give away free electronic bill pay because, again, it's way cheaper.  Those banks that charge you for this service are ripping you off!

I use BOK and use their free bill pay service.  It's great.  Fill in the info one time on your payees, then, when you pay your bills, you simply enter the amount and date for all your payees and your done....  all at one web site.  They also handle re-occurring bills, transfers, .....
Title: Re: Whats in it for the Banks??
Post by: Hoss on August 13, 2009, 07:23:22 AM
Quote from: TUalum0982 on August 13, 2009, 05:57:30 AM
I will be honest...I like to think that once I read something, I can comprehend it as well.  I am having a hard time understanding the 2nd paragraph in your post.  Not trying to bash you, but it doesn't make much sense, and I think thats what Hoss was probably referring to.  Not trying to speak for him, but I don't think I am the only one who can't make it out clearly.


You're spot on.
Title: Re: Whats in it for the Banks??
Post by: tim huntzinger on August 13, 2009, 07:47:20 AM
Quote from: rhymnrzn on August 12, 2009, 07:32:52 PM
No, I thought I was done editing: what was your point?  Or do you just want to criticize me for adjusting my entry?  I'll try and be more carefull.

Hoss rarely has anything to contribute and typically the only thing to offer is sophomoronic stupidity like he dished on you.  H, get a life.

+1 on BOK's observation.  Tell the bank manager to call off his employees or have them try another tact.  Or **** and stop going there.  "Harassed?"  Reaaalllly?
Title: Re: Whats in it for the Banks??
Post by: Hoss on August 13, 2009, 08:44:02 AM
Quote from: Know Nothing on August 13, 2009, 07:47:20 AM
Hoss rarely has anything to contribute and typically the only thing to offer is sophomoronic stupidity like he dished on you.  H, get a life.

+1 on BOK's observation.  Tell the bank manager to call off his employees or have them try another tact.  Or **** and stop going there.  "Harassed?"  Reaaalllly?

Look in the mirrah, Timmah.  Let's remember who is the one that constantly complains about personal attacks but thinks he can do it and get away with it.

Go back to shilling your AT&T products.
Title: Re: Whats in it for the Banks??
Post by: cannon_fodder on August 13, 2009, 09:05:23 AM
+1 Hoss.

Know Nothing, nearly every post I read from you starts with some sort of jab, insult, or baiting comment and then makes a point on topic.  Can we please just skip the first part and go on with the second one?  You generally add to the topic but always have to get in a jab first.  This eventually leads to the thread deteriorating and being locked.  PLEASE just stick with the on topic comments because I appreciate what you have to add (even if I don't agree).
- - -

Why online bill pay?

1) it is a "service" they can brag about.

2) it makes switching banks a pain in the neck.

3) electronic transactions save the bank money in many ways.

4) the error rate for electronic transactions drops way down.

5) in many instances it is harder to commit fraud with electronic transfers and when it occurs, the bank's liability is different as are the criminal ramifications for the perpetrator.

6) many vendors prefer electronic payment.  Vendors also have to bank.  Thus, the bank can appease vendors by getting more electronic payments.
Title: Re: Whats in it for the Banks??
Post by: PepePeru on August 13, 2009, 09:45:58 AM
Most of my bills are automatically charged to my credit card, so i can earn a little (1-3%) cash back paying them.

I pay my credit card off in full every month. 

Pretty simple and I get to save a little money.
Title: Re: Whats in it for the Banks??
Post by: Conan71 on August 13, 2009, 10:50:28 AM
Quote from: Wilbur on August 13, 2009, 06:09:29 AM

I use BOK and use their free bill pay service.  It's great.  Fill in the info one time on your payees, then, when you pay your bills, you simply enter the amount and date for all your payees and your done....  all at one web site.  They also handle re-occurring bills, transfers, .....

You use the BANK OF KAISER????  Obviously some sort of large scale conspiracy for Tulsa's finest to be using BOK

/channelling Friendly Bear
Title: Re: Whats in it for the Banks??
Post by: TUalum0982 on August 13, 2009, 12:37:27 PM
So I guess maybe nothing is really in it for them, in regards to me as a customer. 

As he was signing me up for this promotion, we were looking at my checking account and he asked "you do not write many checks do you"?  I said "no, I honestly prefer to pay them on each companies website (bestbuy, directv, cox, att, etc, etc) that way I know they are paid each month.  The only thing we write checks for are our water, gas and electric. 

So he obviously knew that this wasn't going to save me much time/energy because I already pay a majority of my bills online.

I also prefer the local banks (BOK, IBC(somewhat)).  But Chase has a freedom rewards check card, and I get 4 points for every dollar spent with it.  And at certain point levels, I can choose from gift cards to places like JC Penney, Ruth's Chris, Best Buy, etc etc. I already have 46,000 points since May.  I already have a 100 dollar Ruth's Chris card on my way, so they are rewarding me someway!
Title: Re: Whats in it for the Banks??
Post by: tshane250 on August 13, 2009, 01:36:01 PM
QuoteSo I guess maybe nothing is really in it for them, in regards to me as a customer. 

Well, you are paying them a lot of money in interest on your home loan, so keeping you happy (and loyal to them) is in their interest. 
Title: Re: Whats in it for the Banks??
Post by: BKDotCom on August 13, 2009, 03:00:42 PM
Quote from: TUalum0982 on August 13, 2009, 12:37:27 PM
The only thing we write checks for are our water, gas and electric. 
Water, gas, and electric bills (even Aunt Sue) can be paid via your bank's online billpay...   (Let them pay the price of postage)

Your water bill comes in the mail...just go online and enter the amount and date...
Title: Re: Whats in it for the Banks??
Post by: Conan71 on August 13, 2009, 03:23:18 PM
Quote from: BKDotCom on August 13, 2009, 03:00:42 PM
Water, gas, and electric bills (even Aunt Sue) can be paid via your bank's online billpay...   (Let them pay the price of postage)

Your water bill comes in the mail...just go online and enter the amount and date...

Seems like IBC sent me a notice stating the were going to start paying my COT water bill electronically instead of paper.