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Talk About Tulsa => Other Tulsa Discussion => Topic started by: zstyles on November 11, 2008, 11:17:15 AM

Title: Great Customer Service - In and Around Tulsa
Post by: zstyles on November 11, 2008, 11:17:15 AM
I would like to start a thread about business's in Tulsa with GREAT customer service. If you have one post it....not a pissing match on..this vs. that or really any need for a reply to one or the other...just a place to post your great customer service found in Tulsa which is rare. There are plenty of posts about BAD customer service...now for a good one!

Mine today is Jiffy Lube at:

Jiffy Lube® Service Center #  3316
E 118TH ST & MEMORIAL DR
BIXBY , OK 74008 US
Phone: 918-970-6886

Went in this morning with a bad fuel filter they changed it right away and gave me 10.00 off. The manager and all workers there were top notch, they walked me to the car and showed me what they did and explained to me how they double check everything..Great customer service!

I will be going back for my oil changes from now on.
Title: Great Customer Service - In and Around Tulsa
Post by: sgrizzle on November 11, 2008, 11:22:44 AM
*Falls out of chair*
Title: Great Customer Service - In and Around Tulsa
Post by: mrburns918 on November 11, 2008, 12:04:42 PM
quote:
Originally posted by zstyles

I would like to start a thread about business's in Tulsa with GREAT customer service. If you have one post it....not a pissing match on..this vs. that or really any need for a reply to one or the other...just a place to post your great customer service found in Tulsa which is rare. There are plenty of posts about BAD customer service...now for a good one!

Mine today is Jiffy Lube at:

Jiffy Lube® Service Center #  3316
E 118TH ST & MEMORIAL DR
BIXBY , OK 74008 US
Phone: 918-970-6886

Went in this morning with a bad fuel filter they changed it right away and gave me 10.00 off. The manager and all workers there were top notch, they walked me to the car and showed me what they did and explained to me how they double check everything..Great customer service!

I will be going back for my oil changes from now on.



QuickTrip
Asian World Massage
Rancho Grande
Cancun
Empire
Cellar Dweller
Merrit's Bakery
Cafe Cubana
Midtown Hardware
Brownies

Title: Great Customer Service - In and Around Tulsa
Post by: Hometown on November 11, 2008, 12:15:43 PM
Southwood Nursery
(my favorite retail operation in Tulsa)
Always ready to answer gardening questions, fresh stock, great selection, lots of staff eager to help.

Title: Great Customer Service - In and Around Tulsa
Post by: zstyles on November 11, 2008, 12:26:44 PM
Thanks for your replies..but instead of general...how about posting WHY they are great...or a specific instance..Mburns just posted a list..but that doesn't indicate WHY they were good.
Title: Great Customer Service - In and Around Tulsa
Post by: Aa5drvr on November 11, 2008, 01:38:45 PM
Except no happy ending at Midtown Hardware like at Asian World Massage
Title: Great Customer Service - In and Around Tulsa
Post by: mrburns918 on November 11, 2008, 01:43:41 PM
quote:
Originally posted by Aa5drvr

Except no happy ending at Midtown Hardware like at Asian World Massage



hahahaha... but Midtown is the best at dupicating keys.

I threw Asian World Massage in for ssss's and giggles. I wouldn't know a thing about that place.

Mr. Burns
Title: Great Customer Service - In and Around Tulsa
Post by: jne on November 11, 2008, 02:02:45 PM

Cynthia's Psychic Sessions
Title: Great Customer Service - In and Around Tulsa
Post by: cannon_fodder on November 11, 2008, 02:04:24 PM
Olde World Confectory (candy store at ~25th and Harvard).
Title: Great Customer Service - In and Around Tulsa
Post by: AngieB on November 11, 2008, 02:17:04 PM
Lambrusco'z To Go (//%22http://www.lambruscoz.com/index.html%22) -- Best deli in town, fun employees, awesome catering, great pick up and go dinners and packaged foods.

Tip: White Queso and Chips -- instant entry to any party. [:P]
Title: Great Customer Service - In and Around Tulsa
Post by: sgrizzle on November 11, 2008, 02:17:09 PM
Who's gonna list Eye Candy Cuts?

I've always had good and knowledgeable customer service at Westlake. Much better than Lowe's Depot.

If you do have to go big box home improvement, use the downtown one.
Title: Great Customer Service - In and Around Tulsa
Post by: AngieB on November 11, 2008, 02:18:17 PM
quote:
Originally posted by jne


Cynthia's Psychic Sessions



I knew you were going to say that.
Title: Great Customer Service - In and Around Tulsa
Post by: guido911 on November 11, 2008, 02:28:46 PM
quote:
Originally posted by cannon_fodder

Olde World Confectory (candy store at ~25th and Harvard).



I don't want to go down there for candy. That part of Tulsa sucks.  [:)]
Title: Great Customer Service - In and Around Tulsa
Post by: guido911 on November 11, 2008, 02:30:47 PM
Indigo Joes. Always a ton of staff around. The manager is also out on the floor to answer questions. (No, I do not have a financial interest in this establishment)
Title: Great Customer Service - In and Around Tulsa
Post by: inteller on November 11, 2008, 02:31:31 PM
quote:
Originally posted by zstyles

I would like to start a thread about business's in Tulsa with GREAT customer service. If you have one post it....not a pissing match on..this vs. that or really any need for a reply to one or the other...just a place to post your great customer service found in Tulsa which is rare. There are plenty of posts about BAD customer service...now for a good one!

Mine today is Jiffy Lube at:

Jiffy Lube® Service Center #  3316
E 118TH ST & MEMORIAL DR
BIXBY , OK 74008 US
Phone: 918-970-6886

Went in this morning with a bad fuel filter they changed it right away and gave me 10.00 off. The manager and all workers there were top notch, they walked me to the car and showed me what they did and explained to me how they double check everything..Great customer service!

I will be going back for my oil changes from now on.



note to self: steer clear of flying fireball formally known as zstyle's car.
Title: Great Customer Service - In and Around Tulsa
Post by: sgrizzle on November 11, 2008, 02:54:34 PM
quote:
Originally posted by guido911

quote:
Originally posted by cannon_fodder

Olde World Confectory (candy store at ~25th and Harvard).



I don't want to go down there for candy. That part of Tulsa sucks.  [:)]



I get my candy from the nice guy in the van on riverside. He refuses to take my money too.
Title: Great Customer Service - In and Around Tulsa
Post by: brianh on November 11, 2008, 03:09:34 PM
Bruton Tire & Automotive (//%22http://www.oklahomatire.com/tulsa-ok_bruton-tire-and-automotive/109112493/%22) 38th & Peoria

It was a dark and rainy day sometime in the spring, 2007.  I picked up a screw in my tire with the new downtown road construction and the air was slowly leaking out.  I pull into this place I have never been before on a break from work expecting to pay at least fifty dollars and an hour of my day.  While the shop seemed pretty busy the clerk quickly took my vehicle back to look at it.  Twelve minutes and eleven dollars later I was happily back on my way to work with a patched tire.  I never got the clerks name or sent in one of those comment cards, but I should have; better late than never maybe.
Title: Great Customer Service - In and Around Tulsa
Post by: waterboy on November 11, 2008, 03:13:51 PM
I am always impressed with Best Hardware in Brookside. They are knowledgeable, you never have to ask for help and they dang near have everything a guy with a house would ever need. If you don't know what you're doing they are very patient, if you do know they don't waste your time. I still go to the big boxes sometimes but Best has never failed me.
Title: Great Customer Service - In and Around Tulsa
Post by: AngieB on November 11, 2008, 04:49:25 PM
quote:
Originally posted by brianh

Bruton Tire & Automotive (//%22http://www.oklahomatire.com/tulsa-ok_bruton-tire-and-automotive/109112493/%22) 38th & Peoria

It was a dark and rainy day sometime in the spring, 2007.  I picked up a screw in my tire with the new downtown road construction and the air was slowly leaking out.  I pull into this place I have never been before on a break from work expecting to pay at least fifty dollars and an hour of my day.  While the shop seemed pretty busy the clerk quickly took my vehicle back to look at it.  Twelve minutes and eleven dollars later I was happily back on my way to work with a patched tire.  I never got the clerks name or sent in one of those comment cards, but I should have; better late than never maybe.



+1 on Bruton Tire

Trent Bruton is da' man!
Title: Great Customer Service - In and Around Tulsa
Post by: tulsascoot on November 11, 2008, 05:34:14 PM
Always treated well at Swinney's Hardware. Oh wait...dammit. they closed :(
Title: Great Customer Service - In and Around Tulsa
Post by: naenae42day on November 11, 2008, 07:58:19 PM
What a great thread.  I am a stickler for good service.  I am a firm believer in we work way too hard for what we have to be treated shoddy.  There are too many good businesses out there who are willing to go the extra mile.

My business to mention is
Small Animal Hospital of Owasso (SAHO)
These 2 docs started their own practice almost 3 years ago...and have been thriving ever since.

For me..having the nurses know my animals when we bring them in...the receptionists recognize our names right off when we call.  The Dr's get down on the floor and sit with the animals..it is just really good care.

The biggie though was when our middle baby got cancer...Dr Kelley was very honest...he said...IT'S BAD.  He tried to be optimistic, but was realistic..told us the options...which would have been THOUSANDS...then said..."but if he were my dog...this is what I would do"  You have no idea how much that meant.  He gave us his home..and his cell...said DAY OR NIGHT...when it is time...to call him...he would come to us.

For anyone who has lost a critter...you know how amazing that level of care is.

So...to anyone who will listen...I recommend
Dr Kelley at SAHO in Owasso.  It is worth the drive.

Title: Great Customer Service - In and Around Tulsa
Post by: Kashmir on November 12, 2008, 08:18:38 AM
HAHN APPLIANCE!!

You can run the dishwashers before you buy 'em.  Their service dept is top notch-prompt and courteous.
Title: Great Customer Service - In and Around Tulsa
Post by: charky on November 12, 2008, 08:51:53 AM
Cosmo's down on Memorial. Funky...fun and young wait staff. Great place to take kids; portions are actually kid size portions and reasonably priced.
Title: Great Customer Service - In and Around Tulsa
Post by: allspunout on November 12, 2008, 11:56:10 AM
quote:
Originally posted by TulsaMINI

quote:
Originally posted by brianh

Bruton Tire & Automotive (//%22http://www.oklahomatire.com/tulsa-ok_bruton-tire-and-automotive/109112493/%22) 38th & Peoria

It was a dark and rainy day sometime in the spring, 2007.  I picked up a screw in my tire with the new downtown road construction and the air was slowly leaking out.  I pull into this place I have never been before on a break from work expecting to pay at least fifty dollars and an hour of my day.  While the shop seemed pretty busy the clerk quickly took my vehicle back to look at it.  Twelve minutes and eleven dollars later I was happily back on my way to work with a patched tire.  I never got the clerks name or sent in one of those comment cards, but I should have; better late than never maybe.



+2 on Bruton Tire

Trent Bruton is da' man!



Trent deserves an award.
Title: Great Customer Service - In and Around Tulsa
Post by: zstyles on November 12, 2008, 12:17:06 PM
quote:
Originally posted by brianh

Bruton Tire & Automotive (//%22http://www.oklahomatire.com/tulsa-ok_bruton-tire-and-automotive/109112493/%22) 38th & Peoria

It was a dark and rainy day sometime in the spring, 2007.  I picked up a screw in my tire with the new downtown road construction and the air was slowly leaking out.  I pull into this place I have never been before on a break from work expecting to pay at least fifty dollars and an hour of my day.  While the shop seemed pretty busy the clerk quickly took my vehicle back to look at it.  Twelve minutes and eleven dollars later I was happily back on my way to work with a patched tire.  I never got the clerks name or sent in one of those comment cards, but I should have; better late than never maybe.



Great one!
Title: Great Customer Service - In and Around Tulsa
Post by: zstyles on November 12, 2008, 12:18:33 PM
quote:
Originally posted by naenae42day

What a great thread.  I am a stickler for good service.  I am a firm believer in we work way too hard for what we have to be treated shoddy.  There are too many good businesses out there who are willing to go the extra mile.

My business to mention is
Small Animal Hospital of Owasso (SAHO)
These 2 docs started their own practice almost 3 years ago...and have been thriving ever since.

For me..having the nurses know my animals when we bring them in...the receptionists recognize our names right off when we call.  The Dr's get down on the floor and sit with the animals..it is just really good care.

The biggie though was when our middle baby got cancer...Dr Kelley was very honest...he said...IT'S BAD.  He tried to be optimistic, but was realistic..told us the options...which would have been THOUSANDS...then said..."but if he were my dog...this is what I would do"  You have no idea how much that meant.  He gave us his home..and his cell...said DAY OR NIGHT...when it is time...to call him...he would come to us.

For anyone who has lost a critter...you know how amazing that level of care is.

So...to anyone who will listen...I recommend
Dr Kelley at SAHO in Owasso.  It is worth the drive.





Great detailed explaination...+1