i haven’t had any issues with them on the business side, thus far, other than the RML behind there never getting my insurance information correct. What kind of issues have you had?
Appointments have been getting harder to schedule - never had an issue before in the last 15 + years. That's livable - just plan further out.
Billing type things - confusion over primary versus secondary insurance, where Medicare jumps in or jumps out. Eventually all sorts out, but takes more "hands-on" effort on my part, where before it just automatically happened. Not big things, just minor irritants. Dr's and staff aren't as "happy" in their jobs as they used to be. That's sad, 'cause they always seemed to be happy to be there until the last couple years - now, less.