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Title: Pikepass "Violation Toll" Post by: patric on August 12, 2008, 01:04:19 pm Looking at my pikepass statement, I found a charge for a "violation toll" associated with a turnpike on the other side of the state that I didnt use (and havent driven on in several years).
It appears to be some sort of fine automatically deducted from my account, which might be a violation of due process (or a failed attempt at streamlining ticketing). Anyone have any experiences with this? Title: Pikepass "Violation Toll" Post by: sgrizzle on August 12, 2008, 01:25:53 pm I haven't had that but generally pikepass customer service understands some things slip by and they correct them.
Title: Pikepass "Violation Toll" Post by: joiei on August 12, 2008, 01:26:27 pm Call them and talk to them. I got them to remove a toll I did't make just by calling, explaining the situation to the phone person and they removed the toll. I tried to be nice and not yell at them or anything.
Title: Pikepass "Violation Toll" Post by: rwarn17588 on August 12, 2008, 03:15:02 pm Call them up. They're pretty good about fixing things quickly.
Title: Pikepass "Violation Toll" Post by: Gaspar on August 12, 2008, 03:27:09 pm Yeah they've fixed several of my pike pass "violations".
Title: Pikepass "Violation Toll" Post by: Townsend on August 13, 2008, 09:13:13 am Patric, they fix it?
Title: Pikepass "Violation Toll" Post by: sauerkraut on August 14, 2008, 09:52:20 am Could be a computer glitch or something like that. I hate toll roads.
Title: Pikepass "Violation Toll" Post by: patric on August 15, 2008, 09:37:42 am Im on the road now, but Ill give them a call.
Curious to see if this was isolated or not, considering they are expanding pikepasses to other purposes. Title: Pikepass "Violation Toll" Post by: zstyles on August 18, 2008, 11:00:32 am I have noticed on my statement that when I exit at the same location everyday after work It will be a .40 charge..and other times a .75 charge...it was more than once on the statement...am calling
Title: Pikepass "Violation Toll" Post by: Red Arrow on August 18, 2008, 11:29:03 am quote: Look to see if the pass correctly identified both the entry and exit locations. If it missed one, it will assume a distance to charge you. Pike Pass people have always been good about correcting that. |