I don't think they have trained the employees well on the TV system yet (Still!). I asked them to change a channel and after 15 minutes of messing with it, they got it to a channel that was off air and left it. It wasn't at all what I asked for. Eventually they changed it to something else completely. Then it took 20 minutes to get someones attention that we needed the check, even at the bar.
I have noticed service has been slow at many place I've been to recently including highly-rated places we almost always have good experiences at. Typically, it is just getting the check that takes forever as we have learned to not ask for much (1 refill max if you're lucky and order any sauce/extras with the meal). Many I have talked to have had similar experiences in general recently. Some theories are that waiters and kitchen staff tend to smoke pot and the quality has gotten a lot better. Waiters here are starting to seem more like they are in New Mexico and Colorado (SLOW service!).
I am starting to like either sitting at the bar (where you almost always get good service) or bistro-style restaurants like Blue Moon Cafe or Calaveras where it is partially self-serve as I can get what I need far faster, better, cheaper and without the attitude.
The service around here is bad, always has been, but it has gotten worse.
Funny thing is that in my travels, I'm on the road a lot, I have found that just about anywhere else in the country has better service than we do in Tulsa. Just a few places I have been to recently:
Chicago - Great service
Milwaukee - Good to great service
NYC - Great service
Boston - Good to great service
Burlington, VT - Outstanding service
Salt Lake City - Good to great service
Grand Rapids - Great service
There is just something about Tulsa, and Oklahoma in general, that makes mediocre service the norm. Even that is slipping to the point where poor to awful service is the norm.
I will say the exceptions I have seen to this lately are Tallgrass Prairie Table, Laffa, Cafe Ole', Upper Crust, Main Street Tavern in BA, and Stepping Stone in Bixby where good to great service was provided in every instance.